- Business Travel: Trips to Hell and Back | Webroot
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- Norwegian Cruise Line passengers receive free trip after enduring '16 days of hell’
Caroline and Carlos Barbosa had spent thousands of pounds flying to Britain for the cruise from their home in Rio de Janeiro in Brazil. Shaking her head, Caroline said: 'I am very disappointed, it was not good. Gary Waldron had made an even longer trip from Brisbane in Australia and as he got into a taxi said: 'I've been on cruises since I was years-old and that was the worst one I've been on. I won't go back.
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Another seasoned traveller, Leo Poscablo, 68, from New York, agreed and added: 'This was my 22nd cruise and it was the absolute worst. It was big enough and I don't think the sea was that rough at all, it was really only the first few days and things settled after that. Blue shows where it travelled, red is where it should have gone via Iceland and green shows stages left to complete. In what became a farcical situation, the cancelled stop in Reykjavik was replaced with a trip to Greenock, near Glasgow but the ship was refused permission to dock there, forcing the captain to head for Belfast instead.
Business Travel: Trips to Hell and Back | Webroot
The same had happened earlier in Amsterdam and at Le Havre in France where permission to dock was also denied. It was as the ship was heading to Belfast earlier this week that passengers began to revolt. Infuriated by US-based operator Norwegian Cruise Line's decision to decline full refunds and offer passengers only a quarter off a future cruise, hundreds gathered in the ship's atrium.
Lorraine Tunzi from Anaheim in California said: 'There was a crowd of about people, you couldn't move in the atrium, and many were annoyed and some demanding to speak to the captain. Cruise passengers trudged off the ship this morning and onto a coach as some of them said that they would be consulting lawyers to try and get some of their money back over the trip. People travelled from all over the world to take the fjords cruise.
Weather is weather, you just have to roll with it. Others are doing back to back cruises and are staying on board to go to the Mediterranean. Michael said: 'We'll have to see how things go, I'm hoping we don't get to that point and I think they'll do the right thing with giving us a refund. Veronica added: 'I had my heart set on seeing Iceland and the fjords and was also really looking forward to Amsterdam but we ended up spending half the trip at sea.
We were not kept well informed at all which added to people's anger and frustration. The Norwegian Spirt, which launched in , offers guests 17 dining options, including a steakhouse and Japanese restaurant, 12 bars and lounges, a casino, spa, theatre, fitness centre and aqua park for children. A spokesman for Norwegian Cruise Line said: 'Norwegian Spirit was forced to cancel her call to Greenock due to weather conditions as well as a delay caused by a departing Navy vessel that experienced a technical malfunction. The views expressed in the contents above are those of our users and do not necessarily reflect the views of MailOnline.
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Norwegian Cruise Line passengers receive free trip after enduring '16 days of hell’
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